隱私權政策 (Privacy Policy) - 安心雷達 Safer Radar

中文版

1. 簡介

歡迎使用「安心雷達」（SaferRadar，以下簡稱「本 App」）。本隱私政策旨在說明我們如何收集、使用、儲存和保護您的個人資料。使用本 App 即表示您同意本隱私政策的條款。

2. 收集的資料類型

我們可能收集以下類型的資訊：

2.1 您主動提供的資訊

帳戶資訊：電子郵件地址、密碼（加密儲存）、顯示名稱
個人檔案資訊：頭像照片（選填）
回報內容：您提交的事件回報，包含標題、描述、類別、照片或影片
評論內容：您在事件下發表的評論

2.2 自動收集的資訊

位置資料：當您授權時，我們會收集您的地理位置以提供附近事件通知
裝置資訊：裝置型號、作業系統版本、唯一裝置識別碼
使用資料：App 使用統計、點擊行為、頁面瀏覽（匿名化處理）
錯誤報告：App 崩潰時的診斷資訊

3. 資料使用方式

我們使用收集的資料用於以下目的：

提供核心服務功能（犯罪地圖、事件通知、路線規劃）
根據您的位置推送相關治安警報
改善 App 功能和使用者體驗
確保 App 安全性和防止濫用
回應您的客服請求

4. 資料分享

我們不會將您的個人資料出售給第三方。我們可能在以下情況分享資料：

服務供應商：我們使用 Firebase（Google）提供後端服務，包括身份驗證、資料庫、儲存和分析
法律要求：當法律要求或政府機關合法請求時
保護權益：當需要保護本 App、使用者或公眾的權利、財產或安全時

5. 第三方服務

本 App 使用以下第三方服務：

服務	用途	隱私政策連結
Firebase Authentication	使用者身份驗證	Google Privacy Policy
Cloud Firestore	資料儲存	Google Privacy Policy
Firebase Storage	媒體檔案儲存	Google Privacy Policy
Firebase Crashlytics	錯誤報告	Google Privacy Policy
Firebase Analytics	使用分析	Google Privacy Policy
Google Sign-In	社群登入	Google Privacy Policy
Apple Sign-In	社群登入	Apple Privacy Policy
OpenStreetMap / OSRM	地圖與路線服務	OSM Privacy Policy

6. 資料安全

我們採取多項措施保護您的資料：

所有資料傳輸使用 HTTPS/TLS 加密
密碼使用業界標準加密儲存
Firebase 安全規則限制未授權存取
定期審查安全性措施

7. 資料保留

帳戶資料：在您刪除帳戶前持續保留
事件回報：在事件標記為已解決或距離回報日期一年後可能被刪除
分析資料：匿名化後保留最長 26 個月

8. 您的權利

根據台灣《個人資料保護法》及適用的隱私法規，您有權：

存取：要求取得我們持有的您的個人資料副本
更正：要求更正不正確的資料
刪除：要求刪除您的帳戶和相關資料
限制處理：要求限制我們處理您資料的方式
撤回同意：隨時撤回先前的同意

如需行使上述權利，請透過 App 內的「設定」>「帳戶」>「刪除帳戶」功能，或聯繫我們。

9. 兒童隱私

本 App 不針對 13 歲以下兒童。我們不會故意收集 13 歲以下兒童的個人資料。如果您發現您的孩子在未經同意的情況下向我們提供了個人資料，請立即聯繫我們。

10. 政策更新

我們可能會不時更新本隱私政策。更新後的政策將在本頁面公布，並更新「最後更新日期」。重大變更時，我們會透過 App 內通知告知您。

11. 聯繫我們

如果您對本隱私政策有任何問題或疑慮，請聯繫我們：

電子郵件：support@saferradar.app
App 內客服：設定 > 幫助與支援

English Version

1. Introduction

Welcome to SaferRadar (hereinafter referred to as "the App"). This Privacy Policy explains how we collect, use, store, and protect your personal information. By using the App, you agree to the terms of this Privacy Policy.

2. Types of Data Collected

We may collect the following types of information:

2.1 Information You Provide

Account Information: Email address, password (encrypted), display name
Profile Information: Profile photo (optional)
Report Content: Incident reports you submit, including title, description, category, photos or videos
Comments: Comments you post on incidents

2.2 Automatically Collected Information

Location Data: When authorized, we collect your geographic location to provide nearby incident notifications
Device Information: Device model, operating system version, unique device identifiers
Usage Data: App usage statistics, click behavior, page views (anonymized)
Crash Reports: Diagnostic information when the App crashes

3. How We Use Your Data

We use collected data for the following purposes:

Providing core service features (crime map, incident notifications, route planning)
Sending relevant security alerts based on your location
Improving App functionality and user experience
Ensuring App security and preventing abuse
Responding to your customer service requests

4. Data Sharing

We do NOT sell your personal data to third parties. We may share data in the following circumstances:

Service Providers: We use Firebase (Google) for backend services, including authentication, database, storage, and analytics
Legal Requirements: When required by law or legitimate government requests
Protection of Rights: When necessary to protect the rights, property, or safety of the App, users, or the public

5. Third-Party Services

The App uses the following third-party services:

Service	Purpose	Privacy Policy Link
Firebase Authentication	User authentication	Google Privacy Policy
Cloud Firestore	Data storage	Google Privacy Policy
Firebase Storage	Media file storage	Google Privacy Policy
Firebase Crashlytics	Error reporting	Google Privacy Policy
Firebase Analytics	Usage analytics	Google Privacy Policy
Google Sign-In	Social login	Google Privacy Policy
Apple Sign-In	Social login	Apple Privacy Policy
OpenStreetMap / OSRM	Maps and routing	OSM Privacy Policy

6. Data Security

We take multiple measures to protect your data:

All data transmission uses HTTPS/TLS encryption
Passwords are stored using industry-standard encryption
Firebase security rules restrict unauthorized access
Regular security audit reviews

7. Data Retention

Account data: Retained until you delete your account
Incident reports: May be deleted when marked as resolved or one year after reporting
Analytics data: Retained anonymized for up to 26 months

8. Your Rights

Under Taiwan's Personal Data Protection Act and applicable privacy laws, you have the right to:

Access: Request a copy of your personal data we hold
Correction: Request correction of inaccurate data
Deletion: Request deletion of your account and related data
Restrict Processing: Request restriction of how we process your data
Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please use the "Settings" > "Account" > "Delete Account" feature in the App, or contact us.

9. Children's Privacy

The App is not directed at children under 13 years of age. We do not knowingly collect personal data from children under 13. If you discover that your child has provided us with personal data without consent, please contact us immediately.

10. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on this page with an updated "Last Updated" date. For significant changes, we will notify you through in-app notifications.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@saferradar.app
In-App Support: Settings > Help & Support

隱私權政策 | Privacy Policy

中文版